I have received a faulty item
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Customer Care Center
I HAVE RECEIVED A FAULTY / DAMAGED PRODUCT?
We can only sincerely apologise if you have received a faulty or damaged product from MyDresslily or our suppliers.
Please contact us below and we will be on hand to get this resolved for you. Information we will need:
- Order number
- Which item is damaged.
- A description of the damage to your product
- A photo of the damage, with the inside label clearly displayed.
**Please do not return any faulty items before speaking to our customer care team.
