I have received the wrong item

We can only sincerely apologise if you have received the wrong product from MyDresslily or our suppliers.

Please contact us below and we will be on hand to get this resolved for you. Information we will need: 

• Order number 
• Which product you have not received.
• What product you have mistakenly received. 
• A photo of the wrong product, including the logo / inside label. 

**Please do not return any incorrect products before speaking to our customer care team.